Privacy Policy

Last updated: August 24, 2026

This Privacy Policy explains how RCRAReady collects, uses, stores, and discloses information when you visit our website, create or use a RCRAReady account, submit a contact form, use our free tools, or otherwise interact with our services.

1. Who We Are

For purposes of this Privacy Policy:

  • RCRAReady, we, us, and our mean RCRAReady.
  • Website means https://rcraready.com.
  • Service includes our website, free tools, guides, forms, account and trial access, and any related hosted services we provide.
  • You means the individual or organization interacting with the Service.

If you have questions about this Privacy Policy, contact us at hello@rcraready.com.

2. Information We Collect

We collect information in a few different ways.

Information You Submit Directly

When you use our forms, create or use an account, or contact us, we may collect:

  • name;
  • work email address;
  • mobile phone number;
  • organization or facility name;
  • generator status or other business context you choose to provide;
  • subscription, plan, facility-count, invoice, and billing-contact information;
  • payment and transaction information associated with a subscription, such as payment status, invoice identifiers, refunds, and chargebacks;
  • integration identifiers and credentials you choose to provide, such as a RCRAInfo site ID, API ID, API key, or environment;
  • message content or other information you submit to us; and
  • the source of the signup or inquiry, if available.

When you pay for the Service, payment method details may be collected and processed by Stripe through Stripe’s payment infrastructure. We may receive payment and transaction metadata needed to manage subscriptions, invoices, refunds, disputes, and account support.

Information Collected Automatically

When you visit the Website, we may automatically collect limited technical and usage information such as:

  • IP address;
  • browser type and version;
  • device type;
  • pages viewed;
  • referring site or source category;
  • approximate country or state/region;
  • aggregate page engagement signals, such as active time on page, scroll depth, page exits, and pages viewed in a session;
  • aggregate product interest signals, such as whether a visitor clicked a call-to-action, viewed pricing, started a form, submitted a form successfully, or interacted with a free tool;
  • approximate timestamps of visits; and
  • similar diagnostic or analytics information.

Cookies and Similar Technologies

We may use cookies, analytics tools, and similar technologies to understand site usage, improve performance, and evaluate marketing effectiveness. Depending on the tools enabled on the Website at a given time, these technologies may collect usage or device information.

For our first-party website engagement analytics, we do not store form field values, full referring URLs, URL query strings, raw user-agent strings, or persistent visitor identifiers. We use this aggregate analytics data to understand which guides, tools, and pages are useful and where visitors show product interest.

You can usually control cookies through your browser settings.

3. How We Use Information

We may use information we collect to:

  • operate, maintain, and improve the Website and Service;
  • support account creation and trial access, and process contact form submissions;
  • respond to questions, product inquiries, and support requests;
  • create and manage subscriptions, process payments and invoices, handle refunds and payment disputes, and detect payment fraud or abuse;
  • contact you about product updates, pricing, support, or other business communications related to your account or inquiry;
  • send automated SMS text messages regarding facility compliance alerts, storage deadlines, and system notifications (if you have opted in);
  • understand how visitors use the Website and improve content, tools, and conversion flows;
  • detect, prevent, and investigate fraud, abuse, spam, security incidents, or other misuse; and
  • comply with legal obligations and enforce our terms.

4. How We Share Information

We do not sell your personal information for money. Furthermore, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of sharing exclude text messaging originator opt-in data and consent; this opt-in information will not be shared with any third parties.

We may share information in the following circumstances:

  • Service providers: We use vendors and infrastructure providers to host data, deliver emails, process website requests, support analytics or communications, and process payments. Stripe may process payment method and transaction information on our behalf under its applicable privacy terms. See Stripe’s Privacy Center.
  • Operational notifications: Form submissions may be forwarded internally by email so our team can review and respond.
  • Legal or compliance reasons: We may disclose information if required by law, legal process, or a valid governmental request, or if reasonably necessary to protect rights, safety, or the Service.
  • Business transfer: If RCRAReady is involved in a merger, acquisition, financing, restructuring, or asset sale, information may be transferred as part of that transaction.

5. Current Service Providers and Processing Context

Based on the current Website and hosted Service setup, submitted contact, account, and trial-related data may be:

  • stored in our hosted database infrastructure;
  • sent to us by email notification through a third-party email delivery provider; and
  • processed through website hosting, security, analytics, and payment infrastructure, including Stripe where you purchase a paid plan.

This list may change as we evolve the Service.

6. Data Retention

We retain information for as long as reasonably necessary to:

  • respond to your inquiry;
  • maintain account, trial, and business records;
  • improve and operate the Service;
  • comply with legal obligations; and
  • resolve disputes or enforce our agreements.

We may retain business inquiry and account information after initial contact unless and until deletion is required by law or we determine retention is no longer necessary.

7. Your Choices

You may:

  • choose not to submit forms or provide optional information;
  • use browser settings to limit cookies or similar technologies; and
  • contact us to request access, correction, or deletion of personal information you previously provided, subject to legal and operational limits.

If you want to make a privacy-related request, email hello@rcraready.com.

8. California and Other U.S. Privacy Rights

Depending on where you live and the laws that apply to us, you may have rights to request access to, correction of, or deletion of certain personal information we hold about you.

We will evaluate and respond to requests as required by applicable law. To make a request, contact hello@rcraready.com.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect information we process. However, no website, database, email system, or internet transmission is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Service is intended for business and professional use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

The Website may contain links to third-party sites or services. We are not responsible for the privacy practices, content, or security of third-party services. We encourage you to review their policies before providing information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the “Last updated” date above. Your continued use of the Service after changes become effective indicates acceptance of the revised Privacy Policy.

13. Contact

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

  • hello@rcraready.com